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Why is my Firestick remote not working – SOLVED


If you are one of the Firestick or Fire TV user then this article is totally for you.

Today in this article we will be discussing in detail the issues that cause the Firestick remote not to work and how to solve them with easy steps.

What are the issues that cause Firestick remote to stop working?

There are multiple issues that can cause your Firestick device not to work. Some of the basic issues are the issue with the battery, signal obstruction, damage, and compatibility issue.

Common issues that can cause Firestick remote to stop working are:

  • Battery issue: This is the most basic issue that can cause the firestick remote to stop working. This will happen when the battery charge is low or not inserted properly. This can be easily fixed by replacing the batteries.
  • Damage: A significant damage on your remote can also prevent your remote from working.
  • Distance: The firestick remote uses Bluetooth, so the range is less. The max or approximate range of the Firestick remote is about 30 feet.
  • Pairing: If you have bought a new or replacement remote then it will not work until you pair it with your Firestick device.
  • Compatibility issue: If you are using a replacement remote then make sure it’s compatible with your Firestick.

Fixing Firestick remote Battery issue

This is the most common issue if your Firestick remote has stoped working. Firestick remote is a power-hungry device, it consumes battery heavily.

Follow the below given steps to solve firestick remote battery issue:

  1. First of all, remove batteries from your Firestick remote.
  2. Check if the batteries were inserted correctly or not.
  3. If not inserted correctly then re-insert them correctly and try the remote.
  4. If the remote doesn’t work then try inserting new batteries.
  5. After inserting new batteries try to use the remote.

If the remote works then batteries were the issue but if the remote still doesn’t work then batteries are not the issue.

Fixing Obstruction and Distance issue with Firestick remote

Firestick or Fire TV remote uses Bluetooth instead of infrared, which decreases its range. The approximate range of Firestick is about 30 feet.

Follow the below given steps to solve the obstruction and distance issue with firestick remote:

  1. First of all try to move the closer to the Firestick.
  2. Make sure there is no obstruction.
  3. If your remote works when you take the it closer to the Firestick then distance is the problem.
  4. Try to re-position the firestick device.

If range is your issue then you can change batteries to increase the range.

Pairing a Firestick remote with Firestick

When you buy a replacement remote, then it’s always needed to be paired before it can be used.

If you have a replacement remote or your remote got unpaired for whatever reason the follow the below-given steps to pair it:

  1. First of all turn on your Firestick device and wait for the booting process.
  2. Take your remote closer to the firestick device.
  3. Press and hold the home button for approximately 10 seconds and then release the home button.
  4. Now your remote should be paired.
  5. Try using your remote.
  6. If the remote not working then repeat step 3 until the remote gets paired.

Fixing Firestick Remote Compatibility

There are different firestick generations and they all have different remotes and they don’t work well together.

The compatibility issue can occur when you buy a replacement remote for your firestick device. You can visit firestick-remotes to check whether your version of firestick is compatible with your replacement remote or not.

Is your Firestick Remote Damaged?

If you have tried changing your batteries, adjusting your range, checked compatibility but even then the remote is not working then it might be the case that the remote is damaged.

If your remote is damaged then you need to buy a replacement remote for you firestick device. You can check Amazon for the replacement remote. Choose a remote with good ratings.

Use Fire TV Remote Phone App

If none of the above steps work then you can use Amazon Fire TV remote app.

This app will convert your smartphone into your firestick/fire tv remote and you can control your fire tv with your smartphone.

Fire TV phone app is available for both Android and iOS devices.


There are several reasons for which your firestick remove can stop working like batteries issue, distance, pairing, damage and more.

With the above steps in the article you have learned about various types of issues related to your firestick remote and how to fix them.

If you still have any question or have suggestions then do let us know in the comment section below.

Frequently Asked Questions

Why is my firestick remote not working?

Your firestick device may have stopped working due to one of the following reason:

  • Battery issue.
  • Damage to your remote.
  • Obstruction and range.
  • Compatibility issue.
  • Pairing issue.

How do I unfreeze my firestick device?

If your Firestick is stuck or freeze the follow the below given steps to fix it:

  • Pick up your Firestick remote, press and hold the Select button and the play/pause button at the same time.
  • Hold it for 5 to 10 seconds until you see your device restarts.

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