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Troubleshooting Hisense Smart TV Issues

Troubleshooting Hisense Smart TV

Hisense is one of the best manufacturers of Smart TVs. Their Smart TVs comes in a wide variety like ULED, UHDs, and many other premium ranges

Although like any other company their products also has some issue that we will know how to troubleshoot easily so keep reading.

Troubleshoot Hisense TV Problems: List of Hisense TV Problems

Below given are some of the basic Hisense TV Problems and how to fix them.

1. Hisense Smart TV screen keeps flickering?

If your Hisense TV’s screen flickers then follow the below-given steps to solve that.

The first thing you can do is try to turn off and turn on the Smart TV couple of times. This may solve your issue. But if the issue is still there then keep reading.

  • Check whether you have an interfering source nearby. Possible sources are appliances, mobile phones, electric tools. Try to keep them away from the TV and see if it helped or not.
  • Insert the TV’s power plug into a different outlet to prevent interference.

Another step you can take is to turn off the Energy Saving feature.

  • First of all go to Settings.
  • Then select Picture.
  • Under Picture Mode, you will see the TV set to Energy Saving.
  • Select Picture Mode.
  • A list of seven options will display.

Now you can try these seven options one by one to see if they work.

2. Hisense Smart TV not turning on?

If your Hisense Smart TV is not getting turned on then the very first thing you can do is check the power supply to your TV. Sometimes we forget to connect the power plug with the TV.

If your Hisense Smart TV is connected to the power supply and still not getting turned on then just unplug the TV from the power supply and replug it. It will solve the issue. If the issue is still there then follow the below-given fix:

  • Remove the batteries from your Hisense TV’s remote control.
  • Press and hold power button of remote control for 10-15 secs.
  • Re-insert the batteries in remote control.
  • Try to turn on your Hisense Smart TV.

If the above fix works then well and good but if the above fix doesn’t work or the issue re-appears then you can factory reset your Hisense Smart TV.

Follow the below-given steps to Factory reset your Hisense Smart TV:

  • First of all go to Settings of your Hisense Smart TV.
  • Then click on System.
  • Choose Advanced System Settings.
  • After that select Factory Reset.
  • Click on Confirm if asked.

Caution: Factory Reset will delete everything on your Hisense Smart TV and you have to re-install and sign in again to your account. So it’s advised to take backup or keep note of your apps and account details.

3. Hisense Smart TV’s Screen turned Black?

When this issue appears you will not see anything on the screen except the black screen. Sometimes you will be able to hear what is playing on that channel.

Here’s how you can easily troubleshoot this issue:

  • Unplug the Hisense TV’s power source.
  • Then press the power button of the remote for 20 secs.
  • Keep the TV turned off for 2-3 minutes.
  • Now try to turn on the Hisense Smart TV.

If the above fix works then well and good but if it doesn’t work then they may be a problem with the hardware. In this case contact customer care of Hisense Smart TV.

4. Hisense Smart TV brightness Issue?

If you are having brightness issues with your Hisense Smart TV whether is too bright or too dark, you can solve it with just a few steps.

Here’s how to troubleshoot the brightness issue on Hisense Smart TV:

  • First of all, press the Settings button on your remote control.
  • Now a menu will open up.
  • After that bring up the full menu options.
  • Then select Picture Mode.

In Picture Mode you get various types of settings, you can set them as per your needs. But in general, you can set them as follow:

  • Picture Mode – Theatre Night
  • Backlight – 52
  • Brightness – 51
  • Colour – 49
  • Colour Space – Auto
  • Contrast – 47
  • Colour Temperature – Low
  • Gamma – 2
  • HDMI 2.0 format – Enhanced
  • HDMI Dynamic Range – Auto (not adjustable)
  • Local Dimming – High
  • Sharpness – 0
  • Tint – 0

If still, the issue is there, you can try a factory reset

Follow the below-given steps to Factory reset your Hisense Smart TV:

  • First of all go to Settings of your Hisense Smart TV.
  • Then click on System.
  • Choose Advanced System Settings.
  • After that select Factory Reset.
  • Click on Confirm if asked.

Caution: Factory Reset will delete everything on your Hisense Smart TV and you have to re-install and sign in again to your account. So it’s advised to take backup or keep note of your apps and account details.

5. LED blinking issue in Hisense Smart TV?

If the LED indicator of your Hisense TV is blinking on repeat then this issue can be solved easily with just a few simple steps.

Here’s how to troubleshoot LED blinking issue on Hisense Smart TV:

  • First of all, press the power button of the device.
  • Then unplug it from the power supply.
  • Wait for atleast 30 seconds.
  • Now connect the power supply and switch on the device.

The above steps should fix the issue. If not then it might be a hardware problem. In this case, contact the customer care support of Hisense Smart TV.

6. Hisense Smart TV turns on then turns off immediately?

If your Hisense Smart TV turns on and then immediately turn off then this can be due to multiple reasons, but it can be solved easily by following below given simple steps:

  • Try removing batteries of your remote. Sometimes a faulty remote can turn off / make changes to your TV even without your knowledge. Check if it works.
  • If above fix doesn’t work then try to unplug your TV from power source and plugin again after 1 minute. It may help you.

If still the issue stays then check your cable connection or power supply wire.

7. Hisense Smart TV has no sound?

If your Hisense Smart TV has no sound you can solve this issue with just a few steps.

Here’s how to troubleshoot this issue:

  • First of all, check that whether you have accidentally set the volume to zero or not. If not then you can also check if your TV is in the mute state or not.
  • You can also check if your TV is connected to wireless headphones or not.

If none of the above fixes help you then there might a hardware issue with the Hisense Smart TV like the speakers may be at fault. In this can try to reach out to an expert or customer care support.

8. Hisense Smart TV not connecting to Wi-Fi?

If your Hisense TV is not connecting to Wi-Fi then this can be due to multiple reasons. Some of the reasons are mentioned below and how to fix them.

  1. Your router may have reached its limit of the number of connected devices.

In this case, try to disconnect some devices from Wi-Fi and then try to connect your Hisense TV to Wi-Fi. If this works then well and good but if it doesn’t work then try other fixes.

  1. Try clearing up the cache of your Hisense Smart TV.
  • To clear the cache, you need to press the Home key on the remote and click on Network.
  • Now click on Clear Internet Memory, this will clear the cache of your Hisense TV. Now reboot your TV.
  • Now you will be able to connect to Wi-Fi.
  1. Problem with the router itself.

Try to connect other devices to the Wi-Fi. If they fail to connect just like TV then the router is at the fault here. Replace your router.

Conclusion:

There are some issues that you can fix yourself like fixing the display brightness issue, turning on and off the issue, flickering issue, and more.

But sometimes there are issues that we cannot solve ourselves at home. In those cases, you should always reach out to experts or customer care support.

FAQs on Troubleshooting Hisense Smart TV:

How do I reset my Hisense TV that wont turn on?

  • Remove the batteries from your Hisense TV’s remote control.
  • Press and hold power button of remote control for 10-15 secs.
  • Re-insert the batteries in remote control.
  • Try to turn on your Hisense Smart TV.

For detailed steps read the full article.

How do I reset my Hisense TV?

Here’s how you can Factory reset your Hisense Smart TV:

  • First of all go to Settings of your Hisense Smart TV.
  • Then click on System.
  • Choose Advanced System Settings.
  • After that select Factory Reset.
  • Click on Confirm if asked.

How do I fix my Hisense TV when the screen goes black?

Here’s how you can easily troubleshoot this issue:

  • Unplug the Hisense TV’s power source.
  • Then press the power button of the remote for 20 secs.
  • Keep the TV turned off for 2-3 minutes.
  • Now try to turn on the Hisense Smart TV.

Why is my Hisense not working?

This can be due to multiple reasons. Read the full article to know how to troubleshoot Hisense Smart TV.

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